Legal
Terms of Service
EU Career Serwis – Terms and Conditions
13 sections4 min read
- EU Career Serwis (NIP , KRS: , REGON: ) is committed to maintaining the highest standards of confidentiality and privacy. We operate in full compliance with European and Polish data protection regulations, including the General Data Protection Regulation (GDPR).
- All reasonable steps are taken to protect client information from unauthorized access, misuse, loss, alteration, or disclosure.
- Data is collected exclusively for business operations, legal compliance, client communication, and service improvement.
- Client data will never be disclosed to third parties without explicit consent, unless required by law.
- By engaging with EU Career Serwis, clients acknowledge and agree to these terms and our data protection practices.
- EU Career Serwis provides consultancy and advisory support in immigration, legal, and regulatory processes.
- Services include assistance with document preparation, application guidance, and procedural support.
- Service scope may differ depending on the client’s individual needs.
- All immigration and regulatory outcomes remain at the sole discretion of competent authorities.
- EU Career Serwis does not guarantee successful immigration approvals, employment offers, or related outcomes.
- Services are advisory in nature and are not a substitute for formal legal advice.
- All service fees must be paid in full before commencement of the consulting process.
- EU Career Serwis charges are separate from external costs such as fees charged by:
- Immigration authorities
- Consulates
- Testing centers
- Other regulatory entities
- Clients are solely responsible for covering these third-party fees.
- Refund eligibility applies only to clients who have paid the full service fee without outstanding balances.
- Refunds are limited to consulting fees paid to EU Career Serwis and exclude non-refundable taxes or administrative charges.
- Refunds may be considered if an application is officially rejected by the relevant authority, provided that:
- The client submits a complete Online Refund Claim Form.
- Supporting documents, such as a formal rejection letter, are provided.
- Approved refunds are processed within 15–30 working days, subject to potential external delays.
- EU Career Serwis is not responsible for service disruptions caused by events outside its control, including:
- Natural disasters
- Pandemics
- Acts of war or terrorism
- Government restrictions
- Significant changes in immigration policy
- In such cases, services will resume once feasible. Refunds are not issued for delays caused by uncontrollable circumstances.
- If a procedural issue on the company’s part affects a client’s case, EU Career Serwis may review the matter in good faith and, at its discretion, provide a partial refund or alternative resolution.
- Service fees paid to EU Career Serwis are entirely separate from third-party fees (immigration authorities, testing centers, consulates, etc.).
- These external charges remain the sole responsibility of the client.
- EU Career Serwis fees are determined independently to reflect service quality and cannot be contested once registration is completed.
- Refunds or transfers of services are not permitted if the client voluntarily discontinues services.
- EU Career Serwis guarantees full compliance with GDPR standards, ensuring client data remains confidential and secure.
- Clients must provide accurate and complete information relevant to the immigration process.
- Withholding critical details (e.g., criminal history, financial background) may:
- Negatively impact the immigration case.
- Lead to disqualification from refund eligibility.
- Transparency and cooperation are required to ensure effective consultancy.
- EU Career Serwis cannot control or predict government policy changes, quota limits, or procedural updates.
- Such changes may affect:
- Eligibility criteria
- Timelines
- Final outcomes
- Clients accept that EU Career Serwis is not responsible for visa denials or delays resulting from policy or regulatory changes.
- Refunds will not be issued under these circumstances.
- EU Career Serwis cannot guarantee:
- Immigration approval
- Employment placement
- University admission
- Final decisions lie exclusively with relevant government authorities, employers, and universities.
- Clients acknowledge that no consultant, employee, or partner of EU Career Serwis may lawfully promise guaranteed results.
- Clients agree not to initiate chargebacks or cancel payments through their bank or financial institution.
- Any attempt to do so will result in:
- Permanent blacklisting from EU Career Serwis services.
- Collection proceedings for outstanding balances.
- Recovery of related costs through legal action.
- Clients are required to promptly update EU Career Serwis regarding:
- Any official communication from immigration or regulatory authorities.
- Changes to personal details or contact information.
- Timely communication is essential to avoid:
- Service delays
- Interruptions
- Loss of refund eligibility
- Clients are encouraged to raise grievances directly with the EU Career Serwis support team for resolution.
- Any attempt to publicly defame, discredit, or damage the reputation of EU Career Serwis without seeking resolution first may result in:
- Termination of services.
- Loss of refund eligibility.
- EU Career Serwis is committed to addressing issues professionally and constructively.
- By accepting these Terms and Conditions, clients confirm their understanding and agreement regarding:
- Refund policies
- Data protection commitments
- Client responsibilities
- All disputes fall under the jurisdiction of Polish courts and will be governed by Polish law.
- Clients are encouraged to request clarification on any term before engaging services.
- For assistance or inquiries, clients may contact EU Career Serwis at [email protected].
Any questions?
Our team will gladly explain any part of this document.