Legal
Refund Policy
EU Career Serwis – Refund & Service Policy
23 sections4 min read
- Immigration rules may change based on future expectations.
- To secure opportunities under the cap system, clients may register early—even before their qualifications are officially recognized.
- By registering in advance, clients accept responsibility for preparing documentation before official announcements.
- If eligibility is not met after updates, alternative options may be considered.
- If your visa application is officially rejected, refunds will be processed as per the signed Agreement.
- Clients must submit: Refund claim form, Rejection letter/stamp from authorities, Proof of payment (receipt).
- Refunds are processed within 35 working days of receiving required documents.
- Missing documents make the client ineligible for a refund.
- Refunds will not be granted if the client misses an immigration interview.
- Refunds will not be granted if required medical, police, or financial documents are not provided.
- Refunds will not be granted if language test requirements are not fulfilled.
- Refunds will not be granted if additional requested documents are submitted late.
- Refunds will not be granted if the client abandons the case or stops communication for more than 30 days.
- EU Career Serwis reserves the right to terminate services without refund if the client fails to provide accurate or truthful information.
- Services may be terminated if there is evidence of misuse, fraud, or non-cooperation.
- Services may be terminated if the client engages in behavior that obstructs service delivery.
- By signing up for services, clients confirm they have read, understood, and accepted these terms.
- Refunds are strictly limited to the conditions outlined above.
- Once services have started, withdrawal or refund requests will not be accepted unless specifically covered under this policy.
Any questions?
Our team will gladly explain any part of this document.